Home Insurance Advice for Cover, Claims and Property Damage
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Insurance Tips, News and Extra Guides
Additional Insurance Guides, News and Specialist Topics
Some insurance subjects sit outside the main policy, claims, property-risk and loss-adjusting categories. This section brings together additional guides, industry news and specialist topics that may still be useful to homeowners, landlords and businesses. For step-by-step help with an active claim, visit our practical insurance claims guidance.
The archive includes specialist guidance, regulatory subjects, company updates and wider insurance news. To understand the difference between insurer-appointed and policyholder-side professionals, read our guide to independent loss adjusters.
Guide On What To Do If Your Claims Company Is No Longer FCA-Authorised
What to do if a company handling your insurance claim loses FCA authorisation, including how to check its status, responsibilities and your available options.
Need An FCA-Authorised Claims Company For An Existing Claim?
Guidance for policyholders seeking FCA-authorised support with an existing insurance claim, including what to review before appointing another firm to assist with the claim.
Flood Insurance Claims in Monmouth: Get Free Advice
What Monmouth property owners affected by Storm Claudia flooding should know about documenting damage, drying, temporary accommodation and progressing a flood insurance claim.
Job Vacancy: Claim Handler
Details of an ILA claims handler vacancy covering claim validation, stakeholder communication and property and vehicle claims work within a high-volume account.
Weather Warnings, Battling Snow, Ice, and Floods: A Resilient UK Stands Strong
A look back at severe UK flooding, snow and ice, the property disruption caused and practical insurance considerations for weather-related damage.
Storm Darragh: A Weekend of Unprecedented Chaos Across England, Scotland, and Wales
How Storm Darragh brought severe winds, heavy rain, flooding and property damage across the UK, with practical context for homeowners dealing with storm-related insurance claims.
The Devastating Impact of Storm Bert: Communities Reeling from Unprecedented Flooding
A retrospective on Storm Bert’s severe rainfall and flooding, the disruption to homes and businesses, and the insurance issues property owners faced afterwards.
Press Release – ILA: Pioneering a New Era of Consumer-Focused Loss Adjusting
ILA announces a major international partnership expanding its claims validation and management work across domestic, commercial property and delivery-related motor damage claims.
Delivering Success: ILA Partners with a Global Giant!
An international partnership expands ILA’s claims validation and management support across agreed European delivery operations, including property and vehicle damage claims where in scope.
Dunstable Flooded as UK Faces Severe Weather Warnings
A retrospective on severe Dunstable flooding, its impact on Bedfordshire homes and businesses, and practical considerations for documenting and progressing flood damage claims.
Upcoming Podcast with Michael Williamson & Claim Guardians UK
An announcement for Michael Williamson and Claire Massey’s discussion on claim communication, disputed decisions, repair proposals and policy wording, now available as a published podcast.
Loss Adjuster Support
Understand the difference between insurer-appointed and independent loss adjusters, what each role involves and when independent claim support may be appropriate.
Loss Adjuster Guides
Guidance on Making a Claim
Practical guidance on preparing, documenting and progressing an insurance claim, including what to do when questions, delays or disputes arise.
Making a Claim Guides
Insurance Terminology
Clear explanations of common insurance terms, policy wording and claims terminology to help you understand correspondence, decisions and the claims process.
Insurance Terminology GuidesNeed Clearer Direction on Your Claim?
Tell us what has happened and where the claim currently stands. We will review the initial information and explain whether ILA may be able to help.
Every claim depends on its individual circumstances, supporting evidence and policy wording. No particular outcome can be guaranteed.