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Impact Damage Insurance Claim Support

Why do brokers and policyholders use ILA for help with impact damage claims? Find out more.

If a car, lorry or another vehicle strikes your property, it can cause significant structural damage, affect its safety and damage contents within the impacted area.

You may face difficulties when claiming against a third party’s insurance policy. To help protect your position and understand which losses may be recoverable, consider seeking professional advice.

By appointing ILA as your loss adjuster, you’ll have a dedicated professional assigned to your case. They will work alongside support staff to help you understand your position, remain involved in important decisions and stay informed of progress.

Where you have cover for your home or business premises under your own policy, you may still have uninsured losses to pursue, such as the policy excess. The position can become more complex where two insurers are involved.

At ILA, we work with the parties involved in the claim process to assist people who need to make a third-party claim, as well as those with their own cover who need help identifying and presenting any additional losses. Our team can manage communication, review the available evidence and help progress the claim as clearly and efficiently as the circumstances allow.

Speak To ILA About Your Claim

ILA supports policyholders across the UK with property insurance claims. Whether the claim involves a home, business premises or rental property, our loss adjusting team can review the position, explain the evidence needed and help you decide the next step.

Customer Testimonials

Real Feedback From Clients We Have Helped

When an insurance claim becomes delayed, disputed or difficult to manage, it helps to hear from people who have already been through the process. These comments are from clients who asked Independent Loss Adjusters to help them deal with insurers, evidence, claim decisions, settlement offers and repair concerns.

“After having a claim rejected for a fallen tree on our house, I had given up all hope of getting anywhere! However, Chris was extremely helpful in fighting this for us and taking to the Financial Ombudsman to get it overturned and payment made.”

“I received excellent and speedy advice from Michael at ILA - I was hesitant to call in but feel so much better that I did, highly recommend!”

“Chris took a genuine interest in our case and verified all the facts before successfully overturning the insurer’s rejection. Chris continued on our behalf and ultimately successfully managed to recoup both our repair costs and consequential losses.”

“The insurer was being a nightmare and dragged the case on for months, but in the end, with Glenn’s help and guidance, we received the payout needed to rectify the damage. Without Glenn, we would have only received 20% of the actual costs to restore the damage!”

“Glenn and Sue have been fantastic throughout our claim. Although it has been a very stressful period, it has been relatively easy to communicate with Glenn or Sue, who have always reassured me as time went on. Above all, we are very happy with the total outcome of our claim and can highly recommend ILA.”

“Glenn took the time to understand the extreme toll this situation was taking on my family and provided clear, honest and highly effective tactical guidance at every single step. Sue Young was equally exceptional, ensuring seamless communication and keeping the momentum going.”

These testimonials describe individual clients’ experiences. Outcomes depend on the policy wording, evidence and circumstances of each claim.

Need Help With Your Own Claim?

Request free initial claim advice or call 0800 002 5178.

Request Free Initial Insurance Claim Advice

Call us today or complete the form. We’ll review your enquiry and contact you using the details you provide.

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What Happens After You Request a Callback?

When we speak, we’ll ask a few initial questions about the damage, your insurance policy and the current position of your claim.

You don’t need to have every document ready. The first conversation is simply to understand what has happened and whether we may be able to help.

If you’d prefer to speak to us directly, call 0800 002 5178.

Insurance Tips and Advice

Need Help With an Insurance Claim?

Get Clear Initial Advice Before You Decide What To Do Next

If your property insurance claim has become delayed, disputed, underpaid or difficult to manage, you can ask Independent Loss Adjusters for clear initial advice before deciding what to do next.

Call 0800 002 5178