Landlords

One of your properties has had a disaster?
We're here to help. But first, let's find out what the problem is.

How We Can Help
Landlords.

Landlord insurance protects landlords who rent out their properties. It typically covers risks like damage to the building and contents, loss of rental income, and liability claims. Benefits include buildings insurance, contents insurance, loss of rent insurance, liability insurance, and optional extras.

Landlords often use ILA to help present their claim, as they have expertise, experience, objectivity, and negotiation skills that result in better outcomes for landlords.  As well as being experts in negotiating the settlement of your claim with the Insurer, your own adjuster is vital to maintain good tenant and landlord relationships. 

Appointing your own loss adjuster when making a landlord insurance claim can potentially help with the tenant in many ways.

apartment building insurance help with Independent Loss Adjusters

Communication

Communication

ILA Loss Adjusters will communicate with tenants of your behalf, informing them of the claims progress and answering their queries or concerns. Should there be any dispute between the tenant and the landlord regarding damage or the claim, an independent loss adjuster will act as mediator to resolve the issue.
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Timeliness

Timeliness

Approaching ILA and appointing a loss adjuster can help speed up the claims process, reducing disruption to the tenants living arrangements and minimising any inconvenience that they may experience during that time.
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Objectivity

Objectivity

An independent loss adjuster will provide an objective assessment of the damage, helping to reassure the tenant that the claim is being handled fairly and that their interests are being taken into consideration.
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Repair & Restoration

Repair & Restoration

Independent loss adjusters ensure that any repairs or restoration work is carried out promptly and to the highest standards. This helps to minimise ongoing disruption to the tenants living arrangements during the process.
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Which Type of Claim Do You Need Our Help With?

Water Damage

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Impact Damage

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Malicious Damage

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Frequently Asked Questions

We understand that cost is an important factor when it comes to settling your claim. That’s why at ILA, we offer a competitive fee of 10% plus VAT of the overall settlement amount. But we also know that every situation is unique, which is why we offer flexible options to our customers.

One option is to utilise our extensive supplier network. If you choose this option and our contractors complete the work, they will cover our fee on your behalf for the proportion of work they complete. This can provide even more value to our customers.

To learn more about our fees and options, please reach out to a member of our team. We’re here to help you navigate the claims process and ensure that you receive the compensation you deserve.

Although claim preparation costs are typically not covered under insurance policies, we offer a solution for our clients. If you choose to use one of our trusted contractors from our supplier network, they will cover our fees for the portion of work that they complete on your behalf.

Please note that your insurance company will not directly pay our fees, unless you have purchased policy that covers Claim Preparation Fees.    

Are you wondering why you should consider using your own Independent Loss Adjuster when your insurance company has already appointed one?  It’s important to keep in mind that the Loss Adjuster appointed by your insurance company will prioritise reducing their overall liability and mitigating the loss, which may not always align with your best interests.

By hiring your own Independent Loss Adjuster, you can benefit from a fresh perspective and a more personalised approach. We will take the time to understand your unique situation and utilise every aspect of your insurance policy to ensure that you receive the full benefits you are entitled to in the event of a loss. Our priority is to represent your interests and ensure that you receive a fair settlement that accurately reflects the extent of your loss.

Don’t let your insurance company’s Loss Adjuster make decisions that may not be in your best interests. With our help, you can be confident that you are getting the best possible outcome and the maximum benefit from your insurance policy.

Loss Adjusters who work solely for the public, as we do, are often referred to as Loss Assessors by most of the industry.  However, not many in the industry realise that Loss Adjusters can work for the public, as well as insurers.   

 Entrusting your claim to an independent Loss Adjuster, who is a member of the esteemed Chartered Institute of Loss Adjusters (CILA) and registered with the FCA is crucial.  At ILA, we pride ourselves on being Loss Adjusters solely devoted to serving the public, whilst adhering to the highest industry standards outlined in the CILA Charter and FCA regulations to ensure a fair and impartial settlement for our clients.

Because we are Loss Adjusters who act in accordance with the CILA Charter and FCA rules and regulations, most Insurers will welcome our involvement.  Remember, when we are talking to your Insurance Company, we recognise the insurance jargon, terminology and the potential repercussions that you may experience when providing your Insurance Company with information. 

It will be our responsibility to ensure that you appreciate the importance of any questions that are being asked of you, remove the insurance jargon and explain matters to you in a way that you can understand.  We see no reason why your Insurance Company should react negatively should you decide to appoint us to assist you.

You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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