Independent Loss Adjusters Reading

Loss Adjusters and Loss Assessors Reading. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Ally for Insurance Claims in Reading

When life throws you unexpected challenges, and your property suffers damage, Independent Loss Adjusters (ILA) are here to be your dedicated allies. We’re here to serve homeowners, business proprietors, and landlords throughout Reading and its surrounding areas, offering our expertise across a broad spectrum of insurance claims. From the moment you contact us, we’re ready and eager to provide you with valuable guidance to make your journey smoother.

At Independent Loss Adjusters, our team comprises seasoned loss adjusters and claims managers. Our mission is clear: to assist policyholders with their insurance claims, prioritising your interests over those of insurance companies. We are well-versed in the insurance industry and have chosen to work directly for the public. Our goal is to negotiate and settle insurance-related claims on your behalf, ensuring you receive every entitlement as stipulated in your insurance contract.

Insurance companies often appoint their loss adjusters or claim handlers, equally qualified and committed to protecting their interests. We ask a simple question: would you go to court without professional representation? Handling an insurance claim should be no different, especially when it involves something as important as your home.

As one of the UK’s leading independent Claims Management Companies, we firmly believe that you should have access to the same level of expertise and knowledge as the loss adjusters employed by insurance companies.

Our purpose is simple: to provide you with the same level of professional assistance that your insurer receives, with the significant difference that we work exclusively for you, representing your interests throughout the claims process.

Whether you are a homeowner, business owner, or landlord, we’re here to support you in navigating the complexities of insurance claims. From theft and storm damage to fire, escape of water, or any other insured peril, we’ll be with you from the beginning to the end, offering a single point of contact and regular updates to keep you well-informed.

As a leading professional Claims Management Company, we adhere to stringent regulations, and all our staff members are loss adjusters with CILA qualifications.

Most importantly, we understand that every client’s situation is unique. Even if you need just a bit of advice, Independent Loss Adjusters are here to assist. Many clients quickly recognise the advantages of partnering with an independent Claims Management Company, like us. We offer flexibility in settling your claim and ensure you are fully informed of the progress every step of the way.

For cash settlement claims, our competitive rate is 10% plus VAT. Alternatively, we provide a unique service where our recommended contractors can cover our fees if you appoint them for building reinstatement. These professionals, including builders and restoration specialists, come highly recommended by us to assist with restoring your property to its pre-loss condition. They have agreed to cover our fee on your behalf, incorporating it into their charges for managing this aspect of your claim.

At ILA, we’re dedicated to providing support right from the beginning. We’re pleased to offer an initial consultation to discuss your unique requirements and how we can provide you with the best assistance.

Feel free to give us a call on our helpline at 0800 002 5178 and start a conversation with our in-house loss adjusters today. Your peace of mind is our top priority, and we’re here to make the claims process as smooth as possible for you.

Contact Your Reading Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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Contact Independent Loss Adjusters today to explore how our collaborative approach can benefit your insurance brokerage. Together, we can provide exceptional service and maximise claim outcomes for your valued clients.

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