Official Clarification Regarding Our Association and Contact Information

We have been made aware of firms using similar names or platforms are pretending to be associated with us. We wish to emphasise that we are in no way connected with any other loss adjusting or loss assessing company.

To ensure our clients receive the exceptional service we strive to provide, it is imperative to note that availing services from any entity claiming association with or as us may not guarantee the same level of excellence. We have no associations with PublicLossAdjusters[dot]com or IndependentLossAdjusters[dot]

For your reference and confirmation of our legitimacy, kindly note the following details:

  1. Company Registration: Independent Loss Adjusters Limited (ILA) is a registered entity with the company number 11789265. This information can be verified on the Government Company Information Website.
  2. FCA Reference Number: Our Financial Conduct Authority (FCA) reference number is 979706, accessible on the FCA register. When inquiring about our services, please feel free to request our FCA number for verification.
  3. Mandate Confirmation: Should you decide to engage our services, we will provide you with a mandate. Please ensure our FCA reference number (979706) is clearly stated on the mandate before signing.
  4. Contact Information: Our official telephone number is 0800 002 5178. We also have regional office landline numbers which can be confirmed to you in your email communications if applicable. After initial contact, our team uses individual company mobile phone numbers for direct communication. If you contacted by mobile and are unsure that the person calling is associated with ILA please call our official number to verify.
  5. Website Authentication: Our official website is Our services are exclusively advertised on this platform. Any third-party advertisements on external sites will include our company telephone number (0800 002 5178) or a direct link to our official website.
  6. Email Verification: Our first point of contact email address is All team members possess individual company email addresses ending with If an email lacks this domain, it is not an official communication from Independent Loss Adjusters Limited.
  7. Professional Memberships: All our claims managers are proud members of The Chartered Institute of Loss Adjusters (CILA). You can contact CILA to check their charter and our membership at
  8. Office Address: Our Head Office is located at Unit L3, Ring Road Industrial Units, Zone 2, Burntwood Business Park, WS7 3JQ. Correspondence from us will only be dispatched from this address.

We appreciate your attention to these details and recommend verifying them for your peace of mind. If you have any concerns about a person impersonating an employee of ILA or offering services from a cloned firm we would ask that they kindly contact us at or report it directly to the FCA.

Thank you for your understanding and cooperation. Should you have any further queries or concerns, do not hesitate to contact us directly through our official channels.


Michael Williamson

Dip CILA IFAA BDMA & Tech (Ins)

Executive Director SMF3

Independent Loss Adjusters Limited

You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer a insured loss or damage.