Independent Loss Adjusters Twickenham

Loss Adjusters and Loss Assessors Twickenham. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Insurance Claim Partners in Twickenham:

Welcome to Independent Loss Adjusters (ILA), your dedicated insurance claim allies in Twickenham. Our seasoned team of loss adjusters and claims managers, with a background in insurance companies, now work exclusively for you, be you a business owner, homeowner, or landlord. Our mission is clear: to ensure you receive your full entitlement as outlined in your insurance contract, whether it’s a fire, flood, storm, or water damage claim.

Empowering Your Insurance Claim

When you file an insurance claim, your insurer assigns a loss adjuster or claims handler to safeguard their interests. We pose a fundamental question: “Would you go to court without professional representation?” Many swiftly realise the invaluable role an independent loss adjuster plays. Handling an insurance claim, especially when it pertains to something as vital as your home, should be no different.

Equal Access to Expertise

We firmly believe that you are entitled to the same level of expertise and support that your insurance company enjoys. Our mission is to provide you with professional assistance equivalent to what your insurer has at their disposal. The key difference is that we work exclusively for you, representing your interests throughout the claims process.

Supporting a Range of Claims

Whether it’s a domestic or commercial insurance claim, involving theft, storm damage, fire, or any other insured event, we’re with you every step of the way. We provide a single point of contact and regular updates to keep you informed about your claim’s progress.

Professionalism at Its Best

All our staff are chartered loss adjusters with the qualifications to handle your claim, including passing rigorous CILA exams. This ensures the highest standards of professionalism and competence in managing your claim.

Flexible and Competitive Solutions

Clients quickly discover the advantages of working with an independent claims management company. We settle claims according to your preferences, offering competitive rates for cash settlements. Our fee structure, at just 10% + VAT of your final settlement fee.

Added Assurance for Your Property Restoration

ILA goes the extra mile by offering a fee coverage assurance. We recommend independent contractor networks to our clients, and if you choose to work with them, they cover our fee. This means that your property restoration won’t come at the expense of your rightful settlement.

Your Initial Step to Peace of Mind

At ILA, we are committed to assisting you from the start. We are always happy to offer a free initial consultation to discuss your specific needs and how we can best support you. Call our helpline at 0800 002 5178 and have a conversation with our in-house loss adjusters today. Your peace of mind is our priority.

Contact Your Twickenham Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
Find Out More


Complete transparency of our fees from the offset.
Find Out More

Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
Find Out More

Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
Find Out More

You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

Request A Callback