Independent Loss Adjusters Kirkwall

Loss Adjusters and Loss Assessors Kirkwall. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Unlocking Your Insurance Claim Potential

Have you ever wondered if you’re getting the full scoop on your insurance claim? Well, you’re not alone. At Independent Loss Adjusters (ILA), we’re all about making sure you get every penny you’re entitled to. Whether you’re a business owner, homeowner, or landlord in Kirkwall, we’ve got your back. Fires, floods, storms, water damage – we’re ready to dive into your policy and help you out.

Now, you might be thinking, “What’s the difference between loss assessors and independent loss adjusters?” The answer is simple: not much. They both work on behalf of the public, not the insurer. We’ve got a team who are like your insurance claim sidekicks. They’ll go to bat for you during meetings and negotiations with your insurer. We think you deserve top-notch legal representation and professional advice, just like the big insurance companies get.

Your Local Source for Nationwide Support

While we say our services cover the local Kirkwall area, we’re here to assist clients all over the country. Our claims managers operate like loss assessors, always putting your needs front and centre. We’re proud to be among the leading Loss-assessing and loss-adjusting firms in the nation. Our Claims Managers are seasoned pros in the insurance claims game.

Every member of our claim team is a member of CILA (The Chartered Institute of Loss Adjusters). They’ll attend meetings with your insurer’s loss adjusters, prep and submit your claims, and ensure you get what you’re owed under your insurance contract.

You Call the Shots

When it comes to the financial side of things, the ball’s in your court. You can choose a cash settlement, and our fee is a competitive 10% plus VAT. Alternatively, our trusted contractors can handle the fees if you appoint them for building reinstatement. These pros, whether they’re builders or restoration experts, are handpicked by us and are ready to cover our fees for managing your claim.

Explore additional details about our endorsed property reinstatement professionals by visiting The Independent Supplier Network.

Your Free Insurance Claim Roadmap

We’re always here to make your life easier. That’s why we’re thrilled to offer you a free initial consultation. Let’s chat about your unique needs and how we can help. Your peace of mind is our ultimate goal.

Ready for expert assistance with your insurance claims in Kirkwall and beyond? Reach out to our in-house loss adjusters today at 0800 002 5178. We’re here to guide you through the insurance claims maze and make sure you pocket every bit of the compensation you’re entitled to.

Contact Your Kirkwall Independent Loss Adjusters Representative at 0800 002 5178


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

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We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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