Independent Loss Adjusters Kingston Upon Thames

Loss Adjusters and Loss Assessors Kingston Upon Thames. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Professional Insurance Claim Assistance

At Independent Loss Adjusters (ILA), our mission is to provide expert assistance with insurance claims for businesses, homeowners, and landlords in Kingston Upon Thames. We understand that navigating the complex world of insurance claims can be daunting, and that’s why our dedicated independent loss adjusters are here to work on your behalf, just like loss assessors, to ensure you receive the compensation you rightfully deserve.

Our team of experienced claims managers are well-versed in handling a wide range of perils, including fire, flood, storm, water damage, and impact claims. We take pride in covering the local area, as well as offering a nationwide service.

Your Trusted Claims Management Partner

When you choose ILA, you’re choosing a dedicated partner in the insurance claims process. Our skilled claims management teams take care of every aspect of your claim negotiations. We arrange and participate in meetings with the insurer’s appointed loss adjusters, guaranteeing that your best interests are safeguarded. Our ultimate aim is to minimise the impact of your claim and ensure your property is restored to its pre-loss condition.

As a reputable Claims Management Company, ILA complies with strict regulations. Our team is comprised of chartered loss adjusters, all holding qualifications from the Chartered Institute of Loss Adjusters (CILA). With our highly trained professionals, we ensure you receive the same level of professionalism and expertise that insurance companies benefit from through their in-house loss-adjusting teams. You can have full confidence in our ability to negotiate the most favourable terms for your claim.

Flexible Claim Settlement Options

We understand that each client’s needs are unique. That’s why we offer you the freedom to choose how you’d like your claim to be settled. You can opt for a cash settlement, where our fee is a competitive 10% plus VAT of the claim amount. Alternatively, we provide a valuable service where our recommended building contractors, who cover our fees on your behalf for building reinstatement, have generously agreed to alleviate your financial burden during the claims process.

Complimentary Initial Consultation

Our commitment to you begins with the first contact. We are always delighted to offer a free initial consultation to discuss your specific needs and how we can best support you. Our team of Loss Assessors is available to answer your questions, provide guidance, and ensure you have a clear understanding of the insurance claims process.

For professional insurance claim assistance in Kingston Upon Thames, reach out to our dedicated in-house loss adjusters today by calling our helpline at 0800 002 5178. Your peace of mind is our top priority, and we are here to guide you through the insurance claims process.

Contact Your Kingston Upon Thames Independent Loss Adjusters Representative at 0800 002 5178


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline

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Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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