Independent Loss Adjusters Dover

Loss Adjusters and Loss Assessors Dover. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Partners for Fair Insurance Claims

Serving Dover and Surrounding Areas

We are your dedicated allies, committed to ensuring you receive the full entitlement you deserve during the insurance claim process. Whether you’re a business owner, homeowner, or landlord, we’re here to manage your claims with ease, especially when you’re faced with challenges like floods, fires, or property damage caused by impact events.

Navigating Diverse Claims with Precision

With our extensive experience, ILA has successfully navigated a diverse range of insurance claims, equipping us to handle any situation efficiently. When you initiate an insurance claim, your insurer assigns a loss adjuster to represent their interests. This is where our role becomes pivotal – we firmly believe that you should have access to the same level of professional support.

Leveling the Playing Field

As Independent Loss Adjusters, our mission is to level the playing field in your insurance claim process. We operate under full regulatory compliance, ensuring the impartial handling of your claim, especially when it concerns something as vital as your property.

Early Engagement for Smoother Claims

Engaging our services as early as possible is crucial to facilitate a smoother claims process. The sooner we’re involved, the easier it becomes to achieve your desired outcome. We firmly believe that all our clients deserve top-tier service, on par with what insurers have access to during the claims process.

Your Exclusive Insurance Claim Solution

In many cases, potential clients have recognised the immense benefits of having a loss adjuster work exclusively on their behalf throughout the insurance claim process. We aim to settle the claim according to your preferences, whether that means securing a cash settlement or directing funds toward essential property repairs.

Covering Fees for Peace of Mind

We offer a unique service where our recommended contractors can cover our fees if you choose to appoint them for property repairs. These contractors are experts in addressing insured events, utilising advanced techniques such as thermal imaging to assess fire damage or employing extractor fans to dry out properties affected by water damage.

Rest assured, these contractors willingly cover our fee, ensuring that you won’t lose any of your rightful entitlement during your insurance claim. If a cash settlement is your preference, we also offer a competitive rate of 10% of the claim amount.

Professional Support Throughout

At Independent Loss Adjusters, we deeply understand the significance of providing fair and professional support during the insurance claim process for our clients in Dover. Our team, comprising members of the Chartered Institute of Loss Adjusters (CILA), is committed to assisting you, much like loss assessors, to ensure you receive the necessary guidance to navigate the intricacies of insurance claims.

Here to Offer Help and Advice

For any questions or guidance, feel free to contact us. We’re always here to offer valuable help and advice.

Contact Your Dover Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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