Independent Loss Adjusters Crawley

Loss Adjusters and Loss Assessors Crawley. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Expert Insurance Claim Assistance When You Need It Most

Independent Loss Adjusters (ILA) proudly stands as one of the leading Independent Claims Management Companies in the UK, with a solid reputation in the insurance industry. Our team of professional Claims Managers has extensive experience as Loss Assessors and Independent Loss Adjusters. We work exclusively on behalf of the public, striving to maximise your claim’s potential and provide invaluable assistance with your insurance claim. We offer our services in Crawley and all surrounding areas.

Comprehensive Support for Homeowners, Businesses, and Landlords

Whether you’re a homeowner, business owner, or landlord, our dedicated team is committed to helping you navigate the complexities of insurance claims. With a wealth of combined expertise, we specialise in a wide range of domestic and commercial insurance claims, including those related to fire, flood, water damage, impact, theft, and various other insured perils.

Advocates for Your Claim

At ILA, we function as both Loss Assessors and Independent Loss Adjusters, working exclusively on behalf of policyholders rather than insurers. Our mission is to serve the local community, offering our expertise in residential and commercial insurance claims management. When disaster strikes and your property is damaged, our loss adjusters ensure that your insurance claim secures every entitlement you deserve.

Expertise on Your Side

As our client, we believe you deserve the same level of expert assistance that your insurance provider receives from their advisors. All our claim professionals are members of The Chartered Institute of Loss Adjusters (CILA), ensuring that your interests are diligently represented throughout the entire claim process.

Professional Building Estimates and Quotes

ILA has the capability to provide building estimates or quotes for all aspects of your insurance claim through its network of authorised and approved contractors. We firmly believe that, as your representatives, you are entitled to the same level of professional experience as your Insurance Company.

Your Trusted Insurance Claim Partners

ILA offers a comprehensive loss adjusting and insurance claims management service. We collaborate with independent networks of surveyors, restoration specialists, solicitors, and more to facilitate the reinstatement of your property. Should you choose to work with us, our recommended building contractors have generously agreed to cover our fees on your behalf, easing your financial concerns during the claims process.

Transparent Fee Structure For Cash Settlements

Concerned about additional fees? Rest assured. For cash settlement claims, our fee is competitive at 10% plus VAT. Our goal is to streamline the claims process, offering expert guidance and unwavering support at every stage.

Complimentary Initial Consultation

At ILA, we are dedicated to assisting you from the very beginning. We are always prepared to offer an initial consultation at no cost to discuss your specific needs and tailor our support to your requirements.

Contact our helpline at 0800 002 5178 and engage in a conversation with our in-house loss adjusters today. Your peace of mind is our top priority, and we are here to champion your insurance claim success.

Contact Your Crawley Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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Contact Independent Loss Adjusters today to explore how our collaborative approach can benefit your insurance brokerage. Together, we can provide exceptional service and maximise claim outcomes for your valued clients.

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