Independent Loss Adjusters York

Loss Adjusters and Loss Assessors York. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Independent Loss Adjusters in York

Welcome to Independent Loss Adjusters (ILA), where your interests always come first. As one of the UK’s leading Claims Management Companies, we are committed to working for you, whether you’re a homeowner, business owner, or landlord. Our presence spans across the nation, yet we maintain a local touch to better serve you, with our insurance management team ready to assist you today.

Advocates for the Insured

ILA serves as independent loss adjusters exclusively on your behalf, ensuring your interests are consistently prioritised. We do not represent insurance companies. With a wealth of collective experience, we specialise in managing a diverse range of domestic and commercial claims, covering fire, flood, water damage, impact, theft, and all other insured perils.

Maximising Your Claim Entitlement

Our team of claims professionals negotiates with your insurer’s loss adjusters, attending meetings, meticulously preparing, and submitting your claim. Our dedication lies in securing your full claim entitlement as defined in your insurance contract. Throughout the negotiation process, you’ll have a single claims handler or loss adjuster representing your interests, ensuring consistent support.

Your Trusted Advisors

Just as you wouldn’t navigate a legal situation without appripriate representation or undertake a significant property purchase without expert guidance, handling a substantial insurance claim should not be a solo journey. ILA is here to provide you with expert guidance and support when you face a significant insurance claim event.

Professional Claims Management Services

ILA offers a comprehensive loss-adjusting and insurance claims management service. We utilise independent networks of surveyors, builders, restoration specialists, solicitors, and more to assist in reinstating your property to its pre-loss condition. Notably, these recommended building contractors agree to cover our fees from their charges, ensuring cost-effective claim management services.

Flexible Solutions for Peace of Mind

We recognise that every client’s needs are unique. Whether you prefer a cash settlement or choose to allocate the cost toward the full restoration of your property, ILA provides flexibility in claim settlement. Our fee for cash settlement claims remains competitive at 10% plus VAT, ensuring peace of mind without straining your budget.

Chartered Professionals on Your Side

ILA operates with full regulatory compliance. All our claims managers are members of CILA (The Chartered Institute of Loss Adjusters). They have all successfully passed CILA’s examinations, serving exclusively on behalf of policyholders. You will receive the highest standards of professional expertise.

Your Local Partner for Claims Management

Whether you’re a homeowner, business owner, or landlord, ILA is your trusted partner for handling property claims throughout York and all other local areas. Contact our dedicated team at 0800 002 5178, and let us guide you with confidence through your insurance claim journey.

Contact Your York Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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Local Regional National Emergency Helpline

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