Independent Loss Adjusters Telford

Loss Adjusters and Loss Assessors Telford. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Independent Loss Adjusters

Welcome to Independent Loss Adjusters (ILA), your dedicated Claims Management Company that works tirelessly on your behalf, not the insurer’s. While we are a nationwide company, we take a local approach to serving the Telford community. Our expert insurance management team is here to assist homeowners, businesses, and landlords alike.

At ILA, we specialise in handling a wide range of domestic and commercial claims, including fire damage, flood damage, water damage, impact damage, theft, and various other insured perils. With many years of combined experience, our team knows how to secure the best possible terms for your insurance claim.

Our claim professionals are by your side every step of the way. We attend all scheduled meetings with your insurer’s loss adjusters and prepare and submit the claim on your behalf. Throughout the negotiation process, we ensure that you receive your full entitlement as per your insurance contract. You’ll have one dedicated claims handler and loss adjuster representing you from start to finish.

Your Professional Advisors

ILA approaches every potential client with the understanding that you wouldn’t go to court without legal representaion or make a significant purchase without expert advice. Why should dealing with a substantial insurance claim be any different? Our independent loss adjusters and loss assessors are here to provide you with the professional guidance you deserve.

Our fee structure is designed to ensure that you receive expert assistance without financial burden. Our recommended contractors can cover our fees should you choose to appoint them. Alternatively, if you prefer a cash settlement, we offer a competitive fee of 10% (plus VAT) of the claim. At ILA, we’re committed to serving your best interests throughout your insurance claim.

Certified and Committed to You

ILA is not just any loss-adjusting company; all our staff are recognised as a CILA members (The Chartered Institute of Loss Adjusters) as they have passed all required CILA examinations. Our commitment is to work solely on the public’s behalf. Contact our in-house loss adjusters at 0800 002 5178, and let us guide you through your insurance claim with confidence.

Contact Your Telford Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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