Independent Loss Adjusters St Ives

Loss Adjusters and Loss Assessors St Ives. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Insurance Claim Assistance For Businesses, Homeowners, and Landlords

ILA, as an Independent Claims Management Company, goes the extra mile to cater to the diverse needs of businesses, homeowners, and landlords. Drawing from our extensive experience in both Loss Assessing and Loss Adjusting, we stand as your unwavering advocates throughout the insurance claims journey.

We firmly believe that all our clients, be they homeowners, business owners, or landlords, should have access to the same level of professional advice and expertise that insurance companies have at their disposal. We often ask our clients: Would you go to court or make a significant financial decision without your legal or similar advisor? Handling an insurance claim should be no different. That’s why we’re here, ensuring you receive the guidance you need.

Our Professional Claims Management Team

Our seasoned claims management team is well-equipped to handle your insurance claim. We specialise in addressing a multitude of insurance-related challenges, from fire damage, smoke damage, and storm damage to flood damage, water damage, and various other insurance repairs. We are also prepared to tackle burglary claims and provide prompt responses to emergency call-outs, such as burst pipes or accident damage.

When it comes to building estimates or quotes for your insurance claim, our extensive network of authorised and approved contractors is ready to provide comprehensive support.

Transparent Fee Structure

At ILA, transparency is our priority when it comes to fees. For cash settlement claims, we offer a competitive fee structure of 10% plus VAT. Alternatively, if you choose to have your property reinstated through our recommended contractors, they will cover our fees on your behalf, easing your financial burden.

Your Exclusive Advocates

As Independent Loss Adjusters, our commitment is crystal clear: we work exclusively for you, representing your interests every step of the way. Our aim is to uphold fairness and equality throughout your insurance claim journey. To ensure the highest standards of professionalism and integrity, all our staff members proudly hold memberships with The Chartered Institute of Loss Adjusters (CILA).

When you choose ILA, you gain the assurance that our experienced team will provide unwavering guidance and support throughout your insurance claim process. Covering St Ives and all surrounding areas, remember, we’re always here to offer free initial advice, ensuring your best interests remain our top priority. Your peace of mind is our ultimate goal.

Contact Your St Ives Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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