Independent Loss Adjusters London

Loss Adjusters and Loss Assessors London. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Partner for Insurance Claims in London

Managing insurance claims in London doesn’t have to be a headache. At Independent Loss Adjusters (ILA), we’ve got your back. Whether you’re a homeowner, business owner, or landlord, our experienced team is here to simplify the complexities of insurance claims. With a wealth of collective expertise, we specialise in handling a wide range of domestic and commercial insurance claims, from fire and flood to water damage, impact, theft, and more.

Working Exclusively for You

So, what’s the deal with Loss Assessors and Independent Loss Adjusters? It’s simple – we work exclusively on behalf of the policyholder, not the insurer. ILA’s mission is crystal clear: to serve our local community by providing expertise in residential and commercial insurance claims management. When the unexpected strikes and your property is damaged, our loss adjusters ensure your insurance claim secures every bit of what you’re entitled to.

We believe that you, as our client, deserve the same expert assistance that insurance providers get. That’s why all our claim professionals are members of The Chartered Institute of Loss Adjusters (CILA). They’re dedicated to representing your interests throughout the entire claim process, ensuring you have the support you need to navigate the sometimes tricky world of insurance.

Your Claim, Your Way

With an Independent Loss Adjuster by your side, you benefit from their insider insights into the insurance industry. Say goodbye to confusion over the fine print of your insurance policy when making a claim – we’ve got you covered.

We understand that every client’s needs are unique. That’s why we offer flexibility in settling your claim. You can choose a cash settlement, with our fee being a competitive 10% plus VAT of the final settlement figure. This ensures quality service without a hefty price tag. Alternatively, if you opt for one of our recommended building contractors, they’ll cover our fees on your behalf. It’s all about giving you choices that suit your preferences and circumstances.

To find out more about our insurance-approved building contractors visit

Your Peace of Mind Matters

Time is of the essence when it comes to insurance claims. The sooner you reach out to us, the smoother and faster your claims process becomes. We firmly believe that every client should receive exceptional service, just like their insurer provides. Our primary goal is to secure the best possible outcome for you, ensuring that your losses are fairly examined, and you get what you need to get your life back on track in case of severe property damage.

We’re here to assist you from the very beginning. We’re always ready to offer an initial consultation at no cost, to discuss your specific needs and how we can best support you. Your peace of mind is our top priority, so don’t hesitate to reach out and have a conversation with our in-house loss adjusters. Call us at 0800 002 5178 and let us guide you through the insurance claims journey. We’re here to make sure you receive the full compensation you’re entitled to.

Contact Your London Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Contact Independent Loss Adjusters today to explore how our collaborative approach can benefit your insurance brokerage. Together, we can provide exceptional service and maximise claim outcomes for your valued clients.


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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Local Regional National Emergency Helpline

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