Independent Loss Adjusters Edinburgh

Loss Adjusters and Loss Assessors Edinburgh. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Guiding You Through Insurance Claims

Welcome to ILA, your trusted partner for comprehensive insurance claim support in Edinburgh. Whether you’re a homeowner, business owner, or landlord, we’re here to offer expert assistance tailored to your unique needs. With years of experience in both Loss Assessing and Loss Adjusting, we are committed to being your dedicated advocates throughout the entire insurance claims process.

Equal Access to Professional Guidance

At ILA, we firmly believe that every client deserves access to the same level of professional advice and expertise that insurance companies possess. We often ask our clients: Would you go to court or make a significant purchase without the guidance of a legal or advisory professional? Handling an insurance claim should be no different. Our mission is to ensure you receive the guidance and support you need.

Comprehensive Claims Management

Our skilled claims management team is well-prepared to tackle a wide range of insurance-related challenges, from fire and smoke damage to storm and water damage, and many other insurance repairs. We excel in managing all types of property damage claims.

Transparent Fee Options

ILA values transparency when it comes to fees. For cash settlement claims, we offer a competitive fee structure of 10% plus VAT. Alternatively, if you choose our recommended supplier network for property reinstatement, they generously cover our fees on your behalf, relieving your financial burden.

Your Dedicated Representation

As Independent Loss Adjusters, our commitment is unwavering—we work exclusively for you, representing your interests at every step. Our goal is to ensure fairness and equality throughout your insurance claim journey. Rest assured, all our staff members are proud members of The Chartered Institute of Loss Adjusters (CILA), upholding the highest standards of professionalism and integrity.

Your Trusted Insurance Claim Partner

Choosing ILA means having a dedicated team of experienced professionals by your side, providing unwavering guidance and support throughout your insurance claim process. Always remember, that we are here to offer free initial advice, with your best interests as our top priority.

Contact Your Edinburgh Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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