Independent Loss Adjusters Christchurch

Loss Adjusters and Loss Assessors Christchurch. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Assisting Policyholders in Christchurch and Beyond

At ILA, we stand out from the rest because we prioritise the interests of the public, whether you’re a homeowner, business owner, or landlord. We’re here to provide comprehensive assistance for your insurance claims, covering a wide range of scenarios, including fire, flood, storm, water damage, and impact insurance claims.

Help for Homeowners, Businesses, and Landlords

Our team is dedicated to ensuring that you receive everything you are entitled to from your insurer when you need to submit a valid insurance claim. We understand that property damage can be devastating, so our Independent Loss Adjusters are here to help homeowners and businesses in Christchurch.

If your property has suffered from water damage, such as a flood or escape of water, our recommended contractors in Christchurch can handle the entire drying and restoration process, leaving your property as good as new.

In the unfortunate event of a fire, our professionals can manage all aspects of your insurance claim. We also handle claims related to impact, theft, storm damage, and various other perils, ensuring that you are fully supported during the claims process.

Working Like Local Loss Assessors

Just like Loss Assessors, Independent Loss Adjusters work on behalf of the public, not the insurer. They offer a similar service, ensuring that your interests are protected throughout the claims process. We cover the local Christchurch area, ensuring that our services are accessible when you need them.

Costs and Professional Guidance

Concerned about additional fees? Don’t be. For cash settlement claims, our fee is competitive at 10% plus VAT. When you choose to work with our recommended repair networks, the costs are covered by the specialist building contractors we partner with. Our goal is to make the claims process as smooth as possible, offering expert guidance and support at every stage.

When you become our client, you receive the same level of professional guidance that insurance companies get from their advisors. Our claim professionals are all proud members of The Chartered Institute of Loss Adjusters (CILA), demonstrating our commitment to professionalism and excellence.

Comprehensive Insurance Claims Management

Discover the benefits of working with Independent Loss Adjusters. We put your interests first, ensuring a smooth insurance claims process for you. Whether you’re a homeowner, business owner, or landlord, we’re here to help you get what you deserve.

Free Initial Advice and Support

At ILA, we’re always happy to offer free initial advice and support to kickstart your insurance claim journey. Reach out to our in-house loss adjusters today by calling our helpline at 0800 002 5178. Your peace of mind is our top priority.

Contact Your Christchurch Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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