Independent Loss Adjusters Castle Town

Loss Adjusters and Loss Assessors Castle Town. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Partner in Insurance Claims

Welcome to Independent Loss Adjusters (ILA). We cover Castle Town and all other surrounding areas. ILA are a leading Claims Management Company operating across the UK, and our dedicated insurance claims management team is here to assist homeowners, businesses, and landlords. At ILA, we work for you, not your insurer, ensuring that you receive the expert guidance and support you need.

Your Trusted Loss Assessors

As Loss Assessors and Independent Loss Adjusters, we exclusively represent the insured and do not work for insurers. With many years of collective experience, we specialise in handling a wide range of domestic and commercial claims related to fire, flood, water damage, impact, theft, and all other insured perils. Our claim professionals are well-equipped to assist you in all aspects of your insurance claim.

We firmly believe that handling a significant insurance claim event without professional assistance is akin to going to court without a lawyer or purchasing a house without legal advice. Therefore, we are here to provide the expert support you need to navigate your insurance claim successfully.

Maximising Your Claim Entitlement

Our dedicated claim professionals attend all scheduled meetings with your insurer’s loss adjusters and take care of preparing and submitting the claim on your behalf. We ensure that you achieve your full claim entitlement as per the terms of your contract with the insurer. Throughout the negotiations, you will have one claims handler/loss adjuster representing you, keeping you informed and supported throughout the entire claim process.

Professionalism and Excellence

Just like your insurer, you should expect specialised advice and expertise when handling your insurance claim. Our team provides a similar, if not superior, service, with the key difference being that we work exclusively on your behalf. Rest assured, all our insurance claims managers are members of The Chartered Institute of Loss Adjusters (CILA), exemplifying our commitment to professionalism and excellence. We work solely on behalf of the policyholder.

Flexible Fee Options

At ILA, we understand that each client’s needs are unique. That’s why we offer flexibility in settling your claim. Whether you prefer a cash settlement or want the cost directed towards the full restoration of your property, we’re here to accommodate your preferences. Our fee for cash settlement claims is competitive at 10% + VAT, ensuring your peace of mind doesn’t come at a steep cost.

Worried about additional fees? Worry not. Should you decide to appoint our recommended contractors for property repairs, they have generously agreed to cover our fees on your behalf. Alternatively, we offer a competitive 10% fee if you opt for a cash settlement. This ensures that you won’t have to worry about any deductions from your rightful entitlement during your insurance claim.

Contact Us for Expert Insurance Claim Assistance

Whether you’re a homeowner, business owner, or landlord, ILA is here to assist you with your property claims in Castle Town. Contact our dedicated team at 0800 002 5178, and let us guide you through your insurance claim with confidence.

Contact Your Castle Town Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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