Independent Loss Adjusters Cardiff

Loss Adjusters and Loss Assessors Cardiff. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Independent Loss Adjusters in Cardiff

Welcome to Independent Loss Adjusters (ILA), your trusted partner in insurance claims management, serving Cardiff and its surrounding areas. Whether you’re a homeowner, business owner, or landlord, we are here to represent your interests when it comes to insurance claims. Our commitment is to ensure you receive the same level of expertise and knowledge as your insurance company.

Expertise in Handling Property Insurance Claims

With years of combined experience, ILA specialises in managing a wide range of household and commercial insurance claims. From fire, smoke damage, storm damage, to flood damage, water damage, and other insured events, we’ve got you covered. We also handle burglary claims, burst pipes, impact, or accident damage claims.

As your trusted advisors, our team consists of professionals who are members of The Chartered Institute of Loss Adjusters (CILA). They are dedicated to representing your interests throughout the entire claim process.

We believe that you deserve the same level of expert assistance that your insurance provider receives from their advisors. Our claim professionals attend meetings with your insurer’s loss adjusters, prepare and submit claims on your behalf, and ensure you receive your full entitlement as stipulated in your insurance contract.

Working for You – Independent Loss Adjusters

At ILA, we approach every potential client with the understanding that they wouldn’t go to court without a lawyer or buy a house without adequate legal advice. Dealing with an insurance claim should be no different. We are a recognised Claims Management Company that operates throughout the UK, dedicated to working on behalf of the insured, not the insurer.

Flexible Fee Options

We understand your concerns about additional fees, and we’ve got flexible options to ease your worries. When you choose to appoint our recommended contractors for property repairs, they have generously agreed to cover our fees on your behalf. Alternatively, we offer a competitive 10% fee if you prefer a cash settlement. This ensures that you won’t have to worry about any deductions from your rightful entitlement during your insurance claim.

Our network of independent contractors is specially trained to address damage resulting from insured events. They employ advanced techniques such as thermal imaging for fire damage assessment and extractor fans for comprehensive property drying after water damage.

Your Very Own Loss Assessors

ILA’s network covers the local Cardiff area, ensuring that you have access to the expertise you need when you need it most. We are always ready to offer free initial advice and support to guide you through the insurance claims process.

Don’t hesitate to contact Independent Loss Adjusters Cardiff at 0800 002 5178 when you require expert assistance with your insurance claim. Your interests are our top priority, and we are here to work for you.

Contact Your Cardiff Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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