Independent Loss Adjusters Canterbury

Loss Adjusters and Loss Assessors Canterbury. Fire, flood, escape of water or impact damage? We offer insurance claims help for homeowners, landlords and businessess.

Loss Assessors and Insurance Claims Management

Your Trusted Loss Adjusters in Canterbury and Surrounding Areas

Welcome to Independent Loss Adjusters (ILA), your dedicated partner in insurance claims management. We serve Canterbury and its neighboring regions, providing expert guidance and unwavering support to property owners, be it homeowners, business proprietors, or landlords. Our commitment is to represent your interests, ensuring you receive every entitlement from your insurance provider.

Expertise in Handling Property Insurance Claims

When unforeseen disasters strike, causing damage to your property, ILA is here to help. We are a distinguished Loss Assessor/Loss Adjuster, working diligently on your behalf, not the insurer’s. With our extensive experience in the insurance industry, we are well-equipped to assist both homeowners and businesses with their insurance claims.

Our mission is clear: to maximise your potential claim and ensure you receive the same level of experience and knowledge that your insurance company possesses. At ILA, we believe you deserve nothing less.

Comprehensive Support for a Variety of Claims

Our team of seasoned claims handlers is adept at managing a wide range of insurance claims. Whether you’ve experienced a fire, flood, storm, water damage, or impact event, ILA is your reliable partner. We cater to homeowners, landlords, and business owners alike, providing expert guidance and support during these challenging times.

As a distinguished chartered loss adjusting firm with a nationwide network, we are well-prepared to expertly manage your property insurance claim, regardless of the scale or complexity.

Swift Action for Swift Results

In the world of insurance claims, time is of the essence. The sooner you engage our services, the smoother and faster your claims process becomes. We are dedicated to securing the best possible outcome for you, just as your insurer would for their interests.

Flexible Fee Options

We understand that concerns about additional fees can add stress to an already challenging situation. However, with ILA, you have options. If you choose to appoint our recommended building contractors for property repairs, they have generously agreed to cover our fees. Alternatively, we offer a competitive 10% fee if you opt for a cash settlement. This ensures that you won’t have to worry about any deductions from your rightful entitlement during your insurance claim.

Many clients choose ILA because they recognise the advantages of having a loss adjuster exclusively dedicated to their claim. We offer flexibility, allowing you to choose the fee arrangement that suits you best.

Experienced Professionals with CILA Training

Our commitment to excellence is reflected in our highly trained professionals. All our Claims Managers have undergone rigorous training and are fully qualified to the highest standards, having worked in similar capacities for mainstream insurance companies in the past. Additionally, they hold memberships with The Chartered Institute of Loss Adjusters (CILA), ensuring the highest standards of professionalism and integrity in managing your claim.

Don’t hesitate to reach out to Independent Loss Adjusters when you need expert assistance with your insurance claim in Canterbury. Your interests are our top priority, and we are always ready to offer free initial advice.

Contact Your Canterbury Independent Loss Adjusters Representative at 0800 002 5178

Our Collaborative Approach

At Independent Loss Adjusters, we believe in fostering strong relationships with insurance brokers to achieve mutually beneficial outcomes. Our collaborative approach involves:

Regular Communication

We maintain open lines of communication with insurance brokers throughout the claims process.  This allows for timely updates, sharing of relevant information, and addressing any queries or concerns promptly. 

Customised Solutions

We understand that every claim is unique, and we tailor our solutions to meet the specific needs of insurance brokers and their clients. We work closely with brokers to develop strategies that align with their business objectives and deliver optimal outcomes.

Sharing Expertise

We provide insurance brokers with insights and guidance regarding claims assessment, policy interpretation, and industry best practices. The detailed report we produce allow underwriters to make an informed decision at renal after a loss, to satisfy themselves the risks of re-occurrence are properly managed.  This collaborative knowledge-sharing ensures that brokers are well-informed and equipped to serve their clients effectively.

Seamless Integration

Our team seamlessly integrates with the operations of insurance brokers, ensuring a smooth and coordinated claims management process. This collaborative approach enables brokers to provide a comprehensive service that meets their clients’ expectations.

Local Regional National Emergency Helpline


Over 70 years’ experience working for Insurers and Loss Adjusters.
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Complete transparency of our fees from the offset.
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Trusted Contractors & Suppliers

Trusted Contractors & Suppliers
Trusted suppliers who work closely with your adjuster to provide the full service.
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Industry Leading Team

Industry Leading Team
All staff, regardless of position, are compliant with all UK legislation and receive training from recognised industry bodies such as CILA.
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You're In
Safe Hands

We believe that everyone should have their own Independent Loss Adjuster when they suffer an insured loss or damage. 

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